Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the Ruddy macOS desktop‑only application (the Software), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Software.

2. The Software & Local Execution

Ruddy is a desktop‑first analytics and management tool. You acknowledge that:

• The Software runs queries and executes logic directly on your local hardware unless you explicitly configure an external cloud provider (e.g., MotherDuck, generic HTTP inputs).
• No native functionality or unintended bugs can create permanent destructive effects without your explicit consent and action. Only you can save or permanently modify your local data.

3. Pricing and Subscriptions

Ruddy offers three plans:

• The Bubbler (Monthly) – $1.25/mo. Auto‑renews each calendar month. Includes a 7-day free trial.
• Splash (6 Months) – $7.50/6 mo. Auto-renews every 6 months. Includes a 7-day free trial.
• Diver (Pay-Once) – $15.00 one-time payment for lifetime access. No auto-renewal.

3.1 Billing

Subscriptions are billed securely via Stripe. Your billing information must remain accurate; otherwise the license may be suspended.

3.2 Cancellation

Cancellations are performed through the Stripe billing portal and become effective at the end of the current billing period. No prorated refunds are issued.

3.3 Expirations and Non-Recurring Plans

Subscription trials (The Bubbler, Splash) will automatically upgrade to paid subscriptions after 7 days unless cancelled. The Pay-Once plan (Diver) does not expire and will never automatically charge you again.

4. Refunds and Guarantees

All purchases are generally final. However, if the application fails to launch within the first 14 days of purchase and the failure is verified as an irrecoverable technical issue, you may request a tailored resolution by contacting support with evidence (see Section 4‑2).

4.2 Evidence Requirements

To qualify, you must provide:

1. Proof that the system meets the Minimum Requirements (see Section 5.2).
2. At least three (3) consecutive crash logs generated at startup.

We do not issue refunds for administrative changes of mind.

5. Hardware Limitations and Performance

The Software uses your local CPU and RAM (via DuckDB) for all processing.

5.2 Minimum Requirements

5.3 Liability for Exceeding Limits

We are not liable for crashes, out‑of‑memory errors, or unresponsiveness that result from processing data sets which exceed the listed limits. Liability is limited to cases of gross negligence on our part.

6. Telemetry and Analytics

• Current: No telemetry is collected.
• Future: We may introduce anonymized crash or performance metrics only after publishing a notice on the website and providing a 30‑day opt‑in window.
• If telemetry is added, the data payload will conform to the schema in the Telemetry Schema section below.

Telemetry Schema (JSON example)

{
  "timestamp": "2026-10-15T14:32:10Z",
  "os_version": "macOS 14.5",
  "app_build": "2.7.0",
  "event_type": "crash",
  "stack_hash": "a3f5c9b7e1d8",
  "memory_total_mb": 16384,
  "memory_available_mb": 1200,
  "cpu_model": "Apple M2 Pro",
  "exception_type": "EXC_BAD_ACCESS"
}

7. Artificial Intelligence & Third-Party Integrations

Ruddy natively supports AI capabilities through Bring Your Own (BYO) model keys, including but not limited to OpenAI GPT-4O, Google Gemini 2.5, Anthropic Claude 3.5, and OpenRouter for any custom model. Additionally, Ruddy features native Model Context Protocol (MCP) integrations with Claude, Cursor, Windsurf, Antigravity, GitHub, dbt Labs, and Google Toolbox for Databases and MotherDuck.

By using these integrations, you acknowledge that they are third-party services. Ruddy bears zero responsibility for the behavior, logic, data processing, output accuracy, or potential damages caused by these external models and MCP services. You are solely responsible for managing your API keys and ensuring your usage complies with the respective third-party terms of service.

8. Intellectual Property & License Rights

The Ruddy Software, its name, visual identity, branding, icons, and proprietary compiled assets are the intellectual property of the Ruddy developers.

• You may install and use Ruddy on any macOS device you own.
• You may not explicitly decompile, resell, reverse-engineer, create derivative works, or distribute the application without documented legal authorization.
• You may not share or distribute your license key. Any detection of key sharing, resale, or duplication will result in immediate and unilateral revocation of your license without a refund.
• The license terminates automatically upon breach of any term.

9. Disclaimer of Warranties

The Software is provided strictly "AS IS" without warranty of any kind, explicit or implied. We do not guarantee that the software will be error-free, function uninterrupted, or remain compatible with all future macOS releases. In no event shall we be held liable for any damages arising from the use of the Software, including but not limited to loss of data, loss of business revenue, or workflow interruptions.

10. Contact and Support

Please contact us via our documented community channel on Discord available on the Ruddy website or in the app.